I talk a lot about the need to make workplaces more ‘emotionally intelligent’. A lot of people are talking about emotional intelligence (EQ) these days. An emotionally intelligent person can control their emotions and express them effectively. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. This is not only a sign of egos taking over and a lack of respect for others; these are also tell-tale signs of a lack of emotional intelligence. Where change is constantly resisted, it may indicate poor management of the initiatives, with a lack of understanding of their effects on people. You might use emotional intelligence both to work and communicate with others as well as yourself. How you assess this typical situation says a lot about your EQ. They want to ditch tradition and consider their work as an experience that changes the world and provides meaning to their lives. Emotional intelligence is the ability to identify and understand human emotions. The first is to be compassionate about someone’s dire situation. So, talking over the watercooler, meeting for lunch or sharing an Uber to home or work are all exhibits of being social. For others, it is an opportunity to find ways of getting better at your job. This is where EQ and IQ can co-exist. Join the conversation in the comments section below to let us know! Being emotional doesn’t have to mean crying. If new initiatives are regularly introduced successfully, it’s a good sign that emotional intelligence has gone into the planning, introduction, and response to the changes. address: The Black Church, St. Mary’s Place, Dublin 7, Ireland. If your boss were to ask you your thoughts on his managing skills and the way the company is headed, you would likely respond: ‘You’re the greatest manager, Your Highness. Educating is a huge responsibility. Ever been in a meeting when it seems like everyone is talking over each other, trying to get the loudest or last word? Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. Do you have anything you’d like to add? No one is talking the louder, no one is trying to have the last word, and no one is shutting down proposals. Of course, by that I mean having more emotionally intelligent people on your books. Is it daunting? In your personal life, they contribute in a major way to your health and quality of life, to your happiness, to the quality of your relationships and to living on purpose. Eventually, this becomes a habit, and it seeps into your business world. The feedback you get will tell you where you stand right now and the recommendations can be applied in practical and relevant ways, in real workplace situations. It shows a mutual respect between parties and is more likely to lead to a constructive conclusion in meetings. If not, then it is time to institute EQ training or try to find job candidates who have a strong work acumen and an impressive EQ. Become More Self-Aware. Start today to build better emotional intelligence. Tap into it! When an employee becomes frustrated, perturbed or upset, there are two ways that superiors might handle the situation: tell the individual to snap out of it or lend a compassionate ear to the person. It’s usually accompanied by people having fun and enjoying each other’s company – which helps to keep stress out of the equation. Ultimately, working with emotional intelligence is just another step in your professional growth. For some, the performance review is something to be avoided. It’s not just understanding how emotions work–it’s being able to use that knowledge to help yourself and others. ©2020 DeltaQuest Media. You should never fear emotion. Being aware of, and responding to, other people’s emotional states shows an understanding that all humans experience strong emotions and says that a person’s feelings matter. EQ has never been more essential than it is today, primarily because humans are a complex species, not monolithic machines that are in work mode from 9am to 5pm. Well…. To put it another way, it’s important for a person to have a very precise understanding of how their feelings affect their behavior, performance, and mood . Using Emotion. Most of us could improve aspects of our EQ. When people are allowed to speak, and others listen, without constant interruptions, it’s a good sign of EQ at play. Yes, the trials and tribulations of your personal life should not interfere with your work, but when the office becomes too much to bear, you can easily break down. The results show that more EQ investing incites engagement, attracts committed employees and boosts productivity levels. It does not pretend to be a validated psychometric test and the answers you give might vary depending on your mood when you take it. All rights reserved. It is especially important for millennials, who tend to place a high value on lifestyle. But high EQ leaders will never punish staff members who decide to be open and honest about their views on the way the private enterprise is being run or the direction it is heading. We have all been there and done that. An Elite CafeMedia Publisher - Update Privacy Preferences. Practical Intelligence, Emotional Intelligence, and Social Intelligence . Self-Awareness. Strengthen Your Listening Skills. Conveying information is not the difficult part. A high EQ business will often be flexible and adapt to these changing times, whether it is introducing flex time or allowing some days to work from home. Emotional intelligence is a term or concept popularized by researchers in the 1990s. Change is an inevitable part of the workplace. Let’s be candid: most employees are not confident enough to express their views and opinions openly and honestly. 10 Aspects Of Emotional Intelligence That…, 5 Ways Emotional Intelligence Can Help You…, 4 Ways To Measure Emotional Intelligence In…. However, if you are someone with a high EQ level, then you will view commitments as something necessary: if you agreed to something, then you are obligated to fulfil that commitment, whether it is a business deadline or a lunch meeting. The demands of work, the pressures of home, and the performance of the Boston Red Sox in the 2019 season are call causing an enormous amount of stress. Emotional intelligence, or EQ, is the ability to be aware of, control and articulate your emotions and to handle interpersonal relationships compassionately and sensibly. Of course, this should not be dreaded. Indeed, in this global economy, EQ is critical to competing on the world stage, whether you are opening offices in an Asian market, or you have found an incredible employment opportunity in South America. So, if someone is unhappy and they express their displeasure, do you listen and help? Posted Nov 01, 2013 So, how do you have high rates of participation in meetings? Remember: as long as the work gets done, it doesn’t matter if your team is being productive inside of a cubicle or in their pyjamas on their living room sofa. 548227, reg. Today, however, the younger generation of workers view their positions as more than vehicles for an income. Let’s explore the many examples of emotional intelligence in the workplace. We are only human. Without emotional intelligence, we can categories as imperfect individuals. In part 1 of this series we looked in depth at the properties of Emotional Intelligence, what it is, and how it works. If you’re looking to build more EQ into your teams, the best place to start is the tools from the ISEI, mentioned in the introduction. The ability to use emotion to achieve things. Using the EQ-I 2.0 model of emotional intelligence (shown right – click on the image for a larger view) we can look at practical examples of emotional intelligence, and how that translates into actions and behaviours of an emotionally effective leader. The creative impulse is a strong one; try to cage it and it will find a way to break free. The … Many people are interested in improving their EI, for a … One of the first steps toward utilizing emotional intelligence skills in the … Of course, there are different ways of being social and it doesn’t mean that everyone should be meeting for after-work drinks every Friday – though that’s absolutely fine! While this might seem important in couples therapy, it has quickly become integral in the human resources department in every workforce. Some psychologists believe that standard measures of intelligence(i.e. Anyone who has ever worked in a toxic work environment can attest to the importance of increasing empathy in this space. And they are comfortable in people expressing how they feel because they don’t expect people to behave like robots at work. Reliability is a huge component of emotional intelligence. Emotional intelligence is the ability to make emotions work for you, instead of against you. The business is headed in the right direction.’ Meanwhile, he never works, fires everyone and the business is on the verge of insolvency. How? Everyone is different with varying needs and unique demands. In a time where technology has made it possible for people to maintain relationships and go to school with little face-to-face interaction, many are starting to recognize high EQ as a valuable asset in the workforce. Do you pretend it’s not happening or, worse still, criticise it and tell them to “snap out of it”? 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