I tested the wall swith and it is Ok. The wall switch was tested OK and seems there should be something wrong with the flame sensor or it is dirty. In Stock. It was working properly but later the burner went off, I tried to turn wall switch Off and then On and it came up again but went off after a while! More exactly the main burner does not light. May I ask what unit/model you have? Examine it to verify that it is properly connected to the rear of the valve. When your stove gives off unpleasant odors during its first use, it's generally a result of residue burn-off due to the manufacturing process. F • 9/20 Listing Label Information/Location A. Odd Sounds. Multisided Top/Rear Vent Convertible Direct Vent. Simply pop open the battery compartment on the remote and inspect them. At a minimum there is a warrentee of merchentability --- that the equipment works as it's supposed to, which it isn't. However, it will not work in the manual mode either. The rating plate is found in different places, depending on the unit: Essentially I pissed away money for nothing because I was hoping to replace the d/c unit with an a/c one only to find out the d/c unit must remain connected to confirm there is a pilot flame in order to allow the burner to come on. May be a coincidence but seems worse after a cold night (of 20-25 degrees). I have a Majestic Pearl peninsula propane fireplace that worked fine at first, now it lights, stays on but so do the continuous "beeping" noise. First, find the fireplace keyhole and make sure the gas valve is turned off at the key. Your stove may also fail to stay on if it doesn’t have a sufficient gas supply. Based in New York City, Jennifer Blair has been covering all things home and garden since 2001. 877-346-4814. My first suggestion is try to find a gas fireplace technician with electronic ignition experience in your area. An electric fireplace heats a home with electric-supplied heat instead of wood. I found this post to be very useful when I de-brassed my fireplace. If you really have no pilot at all, then it could be the sensor, the sensor wire, or the board. In anticipation of a positive response, thanks for your help ! 8. when I turn off the fireplace a … Does anyone have any ideas, suggestions or advise on what we can do at this point. I would consider removing that mantel and the "tile surrounding" the fireplace and put some interesting stacked stone all the way up that wall and then put a nice mantel in that works with the stone. He actually blames us for moving the logs around. Can I convert my vent free fireplace … If the sensor detects flame, and then the flame does not contact the sensor continuously, the burner should shut off and then try to reignite. I suggest you try to observe the flame contact on the flame sensor. Popular Majestic Fireplace & Insert Parts $ 11.60. My Heatilator fireplace on the other hand works flawlessly. I think that something is wrong with the flame sensor. I'd build a fire under your dealer to get them to perform. Parts / Technical Enquiries partshelp@fire-parts.ca. If you experience a problem while using the Casting Radiance model, it may be easily fixed be performing a simple troubleshooting routine. Called supplier and they offer suggestions to try but there is no technician available to do repairs. Uh oh. Add To Cart. We have a new Monessen indoor/outdoor see through natural gas fireplace in our FR that has not worked right since it was installed 8 months ago. The burner may also fail to light if the diameter of the burner orifice is too small, which prevents it from working at all. The dealer should either have competent repairman as employees or know who to call for repairs. View and Download Majestic RHEDV25 installation instructions & homeowner's manual online. Direct vent gas pipe, rain...is this safe. Our contractor that installed the fireplace has washed his hands of the problem and said he has no idea what's wrong. 7. We repositioned them at least 3 times and the problem is still happening. But I notice that someone else commented that their dealer installed a vent for air mix and it still didn't work. This Congratulations Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. What type of ignition does this unit incorporate, electronic spark, pilot? © Copyright 2020 Hearst Communications, Inc. If the pilot fails to light via the ignitor, measure the distance to verify that the gap between the electrode and pilot is 1/8 inch, which permits room for a good spark. Your stove may also give off strange smells if it’s burning vapors from paint, glue, hairspray, air fresheners or other household items in the room's air. If the flame is too weak to contact the sensor steady...look for adjustment or obstruction. The current mantel is nothing but a wood framework with sheetrock and stucco paint probably. A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. When it is turned on it clicks on and off and on a couple of times before staying on. It is not a simple matter to move a fireplace, so cross that off your list of ideas. Did anyone figure out what the original problem was? Majestic Gas Stove Troubleshooting. Remove the glass door before lighting the pilot. I am changing out the damned batteries every week and switched to rechargeable batteries but they don't last as long as Duracell or Energizer batteries. On some models a wire can be used in the flame as a sensor instead of the sensor, your tech. Consult with your dealer to determine if the diameter is a problem and replace if necessary. 3 Parts for this Model. Owner Information. Troubleshooting & FAQs. Also for: Rhedv32, Rhedv42. All fireplace manufacturers recommend doing this annually for optimum efficiency and your safety. Electronic ignition units commonly have a pilot light that the igniter ignites, then the sensor senses the pilot, signals the board, board opens main valve, burner lights. Interesting comments!!! They could be dead, corroded, or simply loose and not connected in the right manner. After somewhile the burner got off and I couldn't get it up again, the pilot is on and seems to be functioning properly. Anyone figure out the issue? Before snatching up an old home, get to know what you’re in for by understanding the potential horrors that lurk below the surface, Learn about inserts and other options for switching your fireplace from wood to gas or electric, Long and lean and sleek to the core, these gas-burning fireplaces make a powerful contemporary statement, No need to rely on oil or gas to heat your home — new woodstove designs burn cleanly and are beautiful to boot, Higher efficiency and good looks are leading homeowners back to this 18th-century fireplace design, Allowing way more natural light than traditional fireplaces, and with some not even needing a vent, metal fireplaces are a major improvement, Learn the pros and cons of gas versus charcoal grills, and about neat add-ons that let you do more, Flames on two (or more) sides of a fireplace turn up the heat in interior designs, From traditional brick to industrial steel, there’s a fireplace cladding here to light up your design, Make your yard the place to be by adding a fire feature that draws a crowd, How to Convert Your Wood-Burning Fireplace, Ribbons of Fire: 10 Artfully Minimalist Fireplaces, Clean-Burning Woodstoves Ignite a Greener Heating Trend, Modern Metal Fireplaces Open World of Possibilities, Your Guide to Grills and More for Great Outdoor Cooking, Double-Sided Fireplaces Multiply Design Options, Spring Patio Fix-Ups: Install an Outdoor Fireplace or Fire Pit. The thermocouple on your gas fireplace is a heat-sensitive device that keeps the pilot gas tube open while the pilot is lit. You will be able to determine whether or not the small flame is out. Once they reach 1. If your fireplace won't turn on, it may be a simple matter of the pilot flame having been blown out. That should be the first red flag of a "piss poor" manufacturer. Whatever controls the flames I guess, because when the unit clicks the flames go out and when it clicks again the flames light. Did anyone try cleaning it? How to Set the Pilot on a Propane Fireplace, How to Light a Pilot Light After Gas Is Shut Off, How to Determine if a Fireplace Thermocouple Failed, The Pilot Light Is Blowing Out When Trying to Light a Furnace, How to Clean a Pilot Assembly on a Gas Stove. We called mfg and they said to check the position of the logs. Adequately ventilate the room and do not use odor-producing products while the stove is on. The installation of your Majestic Fireplace must conform with local codes, or in the absence of local codes, with National Fuel Gas Code, ANSI Z223.1 latest edition, or CAN 1 … 877-346-4814. GOOD LUCK, Live in Montreal, Canada.Experiecing a similar problem with my Majestic Vermont Castings Rear Vent fireplace.The flame sesor was not working so the "technician" replaced the circuit board.Did not fix problem. If it is, simply re-light the pilot with a match or a lighter to see if the fireplace turns back on.Alternatively, if the flame reignites initially but the pilot won't stay on, there are more i… Your gas supplier may be able to recommend someone. We have plenty of trees on our land to keep us stocked for years. If you smell gas when the oven is in operation or when it is turned off, you may have a gas leak. If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland. As the owner of a new fireplace, you’ll want to read and You'll find that some parts can be taken off to paint, and some just can't be removed. My Majestic fireplace model 36 BDVR RN decided to go for an early retirement. Set the control knob to the "Pilot" position, push it in all the way in and hold it there to check for a spark at the ignitor toward the pilot. And they should fix the problem under their guarantee. Your stove may also fail to start if the ignitor itself is defective. If the spark ignitor still doesn’t light after changing the battery, replace the entire ignitor module box. The pilot is working fine and the … Use our interactive diagrams, accessories, and expert repair help to fix your Majestic Fireplace . Many fireplace shops only service the brands they sell. Our brand new fireplace has smoke coming off the paint, is this normal? Problem is the beeps continue after ignition, continuously. Also for: 360dvsl, 360dvs3, 360dvsr, 360dvs3, 360dvsl, 360dvsr. The pilot is on and OK. Any comment appreciated. Clean the fireplace, remove chimney obstructions and clean the flue. I'm about to install a Vermont Castings gas fireplace. The pilot light for your gas fireplace is an ignition source. Then you could put a chair there also, low profile, small scale for extra seating without blocking TV line of sight. I will post some photos for inspiration. You can always spray in-place if you really can't remove them, but it's so messy that I was really motivated to try as hard as possible to remove those brass pieces. Now states there is an obstruction in the vent pipe, most likely ice?Extremely leary with little confidence in this diagnosis.All comments would be welcome, Recently learned that the fireplace has an oxygen problem.Not getting enough air from outside through the vent pipe.Believe the pipe to be obstructed, presumably with ice.Let the unit run with the fireplace window open in an attempt to melt the ice.Did not work.SOS. I really can't say what's clicking on and off. It's Easy to Repair your Fireplace. If the flame is blowing away from sensor...look for a missing shield or a log out of place. Good luck! Than after being on for a little while it clicks on and off and on again. See Prices; Majestic Appliances Indoor Fireplace 360DVS2. I could not imagine living without a wood burning fireplace. Than after awhile it clicks off and stays off. View and Download Majestic fireplaces 360DVS2 homeowner's installation and operating manual online. OK it's going to be hard to say on this forum what the problem is. Good flame impingement here will cause the sensor to glow red. In Stock. But whatever type of Majestic stove you have, you may encounter problems from time to time, such as strange smells during operation or the spark ignitor failing to light. My guess would be the flame sensor. Need to fix your NVBR36 NVB Series B-Vent Gas Fireplace? My Fireplace Pilot Light Won’t Stay Lit. What exactly clicks on and off, the control valve, a hand held remote, etc? Direct Vent Insert. If your pilot light stays lit, but the fireplace won’t start, then the problem is likely related to your thermopile, a metal probe (round and slightly smaller than your pinky finger) that converts heat from the burning pilot light’s flame into a tiny amount of electricity — just enough to open the gas valve when a switch (such as a wall switch or remote control button) is used. Pages: 40. Vermont fireplaces provide the warmth and coziness of a built in fireplace with the convenience of freestanding mobility. Turn fireplace off and let cool before servicing, install-ing, or repairing. Majestic Owner's Manual Fireplace 360DVS2, 360DVS3, 360DVSL, 360DVSR. … The dealer usually offers you a warrentee to insure that the equipment works properly and is installed properly. Usually the dealer hires an installer to put in the equipment. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact dead. Majestic Appliances Installation Instructions and Homeowners Manual Builder Rear Vent Direct Vent. Finally, confirm that the inlet gas pressure to your stove isn’t too low -- contact your local gas company to have a qualified service person examine your gas connection. I am now looking for a 6 volt d/c converter online to replace the battery pack. If you actually do have a pilot that lights first, then the pilot may be source of the problem and a good cleaning of the pilot would fix it, if it's the pilot. Instead, choose brass valves. They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. To ensure complete satisfaction of your Vermont Castings fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. 360DVS2 indoor fireplace pdf manual download. General Enquiries support@fire-parts.ca. Touch the multimeter probes to the thermostat contacts. No pilot so it's electronic spark. New Homeowners, Need Help with Gas Fireplace in Living Room! Ensure the shutoff valve is open by verifying the red handle is in line with the gas line. Homeowners traditionally mount an electric fireplace against a wall. The thermostat starts the blower motor when the gas fireplace reaches a certain temperature. Is the solution to replace the thermocouple? We do have a hand held remote which is what we are using. If the pilot light on your gas fireplace won’t stay lit, a very likely culprit is a component called a thermocouple. Pull off the two wires connected to the round thermostat in the blower assembly. Here's the problem. When it is turned on it clicks on and off and on a couple of times before staying on. Is it safe to mount televisions, electronics or other valuable items above my fireplace? Real wood burning fireplace. Installers usually aren't skilled repairmen. The manufacturer should be able to give your tech. I have a Majestic fireplace UVS 36. We called the dealer and he had no solution. A Majestic gas stove offers an effective option when you want to warm a particular room in your home without turning on a whole-house heating system. testing parameters for each part, i.e. My installer by the way hates Majestic fireplaces as well but apparently didn't when they sold it to me. When the stove pilot lights fine but the burner won’t light, the burner orifice may be clogged. In order to find out, simply open the vent. Many furnaces use controls like your fireplace .... but a furnace technician may not understand fireplace venting issues. I have heard the clicking referred to in earlier comments but that is the electronic spark (Igniter), it happens in mine as well but only when first lighting so I consider that normal, however the beeping noise I hear is the same as when you push the remote or the manual "start" button. ... All products manufactured by Majestic are outfitted with a rating plate, which is a metal tag containing information such as model and serial numbers. Find your products user guide and manuals here. I love the fact that our furnace almost never runs....keeps the heating bills down to a minimum. A zero or infinite test with the meter means the thermostat is defective. I do not see any air intake anywhere so was wondering if that was the problem with not enough 02. Use our part lists, interactive diagrams, accessories and expert repair advice to make your repairs easy. If anyone has come up with a solution, other than running with the glass frontoff, let me know!!!! The Majestic gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency. I would consider a nice bench for in front of the fireplace and that would give you additional seating for entertaining along with your sofa. You will need some luck here. If so what does this involve? Shipping Warehouse #2­-31550 South Fraser Way Abbotsford BC V2T 4C6 The problem with mine is the command module depletes more batteries than the fireplace burns gas. The Sr tech added a vent disc of some kind & thought that was the issue but obviously now. I read some treads related to this type of fireplace and fault but I cannot come to a conclusion. New AA batteries have 1.6 volts in them when purchased. I agree with jcal that it is very difficult to diagnose here. Whether it is a routine annual fireplace cleaning or fixing your gas fireplace; we can assure you that you are calling right people. Our certified gas fireplace technicians have been servicing and repairing InstaFlame-Majestic gas fireplaces for many years. 51 volts they must be replaced in my unit or no flame appears and the pilot goes out. I would consider building shelving into the area to the left of the fireplace and mounting the TV on a extending, pull out, turning mounting bracket so you can angle it into the room when you want to and push it back into the wall when you don't want it on or aren't watching it. Need some information on your Majestic fireplace or stove? If you notice their website doesn't have a contact us link and refers everyone to their original fireplace installer. Parts Lists, Photos, Diagrams and Owners manuals. I can get the pilot to come on all the time with no trouble. Add To Cart. Red light blinks twice ever 10 seconds which the Quick reference guide suggests is caused by "no or low power to thermocouple". Locate the pilot assembly for your model based on the owner's manual. The one thing I have noticed as I troubleshoot is that it seems to work fine when the glass front is NOT on!!!! Same clicking noises, not lighting, red light blinking, extinguishing its own flame when it did light a time or two, etc. Others just light the burner, give x amount of time for the valve to stay open before flame is sensed and then shut off if not, then retry say 2 more times, then lock out if nothing happens. Her writing has appeared on BobVila.com, World Lifestyle, and House Logic. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. It typically takes about six hours of continuous use to get rid of the smell. Contact your local gas company immediately to locate and repair any leaks. TIP: … I would find a local company that sell the inserts and contract with them to do the installation. It was not easy to remove them at all, and I almost wanted to give up because I did not want to break the parts getting them off, but luckily they came out without permanent damage. Mine were a combination of push-button and snap-in. Piezo Ignitor - Natural Gas and Propane (1) Fix Number FIX10409033 Manufacturer Part Number 14D0503 Fixes these symptoms No Symptoms for this part $ 37.54. Congratulations on selecting a Majestic gas fireplace, an elegant and clean alternative to wood burning fireplaces. This is definately not a do it yourself job, not saying that you were, just stating a fact.. Heatilator, Regency, and Majestic are popular brand names. If the flame lifts off the sensor...look for a leak in the vent(or other venting issues). From day 1 it hasn't worked properly. Check for a full tank, as applicable. Check if the control knob is set to the "Pilot" position. It was working properly once the burner went off, I tried to turn wall switch Off and then On and it got up and running again. Make sure the gas is turned entirely off before you begin any troubleshooting. The brick really radiates and retains the heat very well. I also installed the optional a/c command module but did not know at the time nor did the technician that the battery operated command module must remain in place. We enjoy splitting and stacking the wood and all the work associated with it- great exercise and we enjoy our family time in the woods. Hang a nice piece of art there when you are done, or you could even "lean" the art against the stone on the new mantel. Majestic Fireplace parts that fit, straight from the manufacturer. Any parts removed for servicing must be replaced prior to operating fireplace. After several attempts to ignite, if the sensor does not sense continuous flame, the control should "lock-out" or stop attempting to ignite. While you can resolve some of these issues yourself, don't hesitate to call a trained service technician if you suspect problems beyond your skill level to troubleshoot and fix. Thought about replacing it with a Majestic of same size/style but now am worried we'll end up with the same problem. We have a Majestic rear vent gas fireplace which is 4 months old. We have a Majestic rear vent gas fireplace which is 4 months old. should be able to tell if possible with your unit. Instructions? Do not modify fireplace under any circumstances. Majestic Appliances Indoor Fireplace 33LDVR. Has anyone out there experienced this problem? "x" ohms on cold sensor, etc. Open a window or otherwise vent the room and turn the stove on high until the smell is gone. Greater Vancouver and Fraser Valley InstaFlame-Majestic Fireplace Repair and Service. Not realistic. I have a Hearth Gas Fireplace, model # BE36C. How to Determine if a Fireplace Thermocouple Failed. John Hudson says: Majestic Fireplaces are just crap period. RHEDV25 indoor fireplace pdf manual download. This is always located right next to your fireplace. I have Hearth Gas Fireplace, model # BE36C. 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